Terms & Conditions
Last updated: August 25, 2026
These Terms and Conditions ("Terms") govern your use of services provided by Metra Agency LLC ("Metra Agency," "we," "us," or "our"). By engaging with our services, website, or communications, you agree to these Terms.
1. Services
Metra Agency provides web design, development, hosting, and search-engine optimization (SEO) services for local businesses. We may build demo websites at no cost to demonstrate our capabilities. Demo websites remain the property of Metra Agency until a service agreement is executed and payment is received.
2. Demo Websites
- Demo websites are provided free of charge for evaluation purposes only.
- Demo sites may contain placeholder content (reviews, images, text) that is not representative of your actual business.
- We reserve the right to remove demo websites at any time.
- Demo websites are not intended for commercial use until a paid service agreement is in place.
3. Paid Services
Upon entering a service agreement:
- Pricing is tiered: a one-time website build fee plus a monthly service fee, both fixed by the tier you choose (current tiers are published on our home page). There is no separate setup fee beyond the one-time build fee.
- Pricing is communicated prior to any paid service commencing.
- Service is month-to-month, no contract. Cancel anytime; cancellation takes effect at the end of your current billing month, and payments already billed (including the current month) are non-refundable. On cancellation you keep your domain and your customer data; the website remains with Metra.
4. Communications & Consent
By providing your phone number or submitting a lead form, you consent to receive communications from Metra Agency, including:
- Text messages (SMS/MMS) about our web design and SEO services
- Phone calls regarding your project or inquiry
- Emails with project updates, offers, or information
Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. You may opt out of emails by clicking "unsubscribe" in any email.
5. Intellectual Property
- All website designs, code, and creative work produced by Metra Agency remain our intellectual property until full payment is received.
- Upon full payment, you receive a license to use the website for your business purposes.
- We reserve the right to showcase completed work in our portfolio.
6. Client Responsibilities
You agree to:
- Provide accurate business information for use in your website
- Review demo websites and provide feedback in a timely manner
- Not hold Metra Agency liable for placeholder content displayed on demo sites
7. Limitation of Liability
Metra Agency provides services "as is" and makes no warranties, express or implied. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or websites. Our total liability shall not exceed the amount paid by you for services in the preceding 12 months.
8. Termination
Service is month-to-month, no contract. Either party may cancel at any time; cancellation takes effect at the end of your current billing month, and payments already billed (including the current month) are non-refundable. If you cancel, you keep your domain and your customer data — the website itself remains with Metra Agency.
9. Governing Law
These Terms are governed by the laws of the State of Colorado. Any disputes shall be resolved in the state or federal courts located in Colorado.
10. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated Terms.
11. Contact Us
If you have any questions about these Terms, contact us at:
Metra Agency LLC
Superior, CO 80027
Phone: (303) 917-2878
Email: julian@metra.agency
Web: metra.agency