Privacy Policy
Last updated: May 24, 2026
Metra Agency LLC ("Metra Agency," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, or communications.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address, and business address.
- Business Information: Business name, business type, and whether you currently have a website.
- Communications: Records of text messages, emails, phone calls, and form submissions between you and Metra Agency.
- Usage Data: Information about how you interact with our website, including pages visited and time spent.
- Publicly Available Information: Business details available through Google Maps, Google Business Profile, and other public directories.
2. How We Collect Information
- When you fill out a lead form (including Meta/Facebook lead forms)
- When you communicate with us via text message, phone, or email
- When you submit a contact form on one of our websites
- From publicly available business directories and search engines
3. How We Use Your Information
We use collected information to:
- Contact you about our web design services
- Build demo websites for your business
- Send you text messages and emails about our services
- Provide, maintain, and improve our services
- Respond to your inquiries and requests
4. Text Messaging
By providing your phone number or submitting a lead form, you consent to receive text messages from Metra Agency related to our web design services. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP to any message, and reply HELP for help. After opting out, you will receive one final confirmation message. You can also contact us directly to be removed from our messaging list. For full details on how we send text messages, how you opt in, and the types of messages you may receive, see our SMS Messaging Policy.
5. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service Providers: Third-party tools we use to operate our business (e.g., website hosting, messaging platforms, analytics) — only as necessary to provide our services.
- Legal Requirements: When required by law, regulation, or legal process.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of text messages by replying STOP
- Opt out of marketing emails by clicking "unsubscribe"
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Metra Agency LLC
3804 South Torreys Peak Drive
Superior, CO 80027
Phone: (303) 917-2878
Email: julian@metra.agency
Web: metra.agency